- What is the finish of your prints? Matte or glossy?
Fuji Print, Frame with Passe-Partout and floater frame all come by default with a matte finish. If you prefer a glossy finish, please add a comment at the time when placing an order and we will fulfil that for you at no additional cost.
The Hahnemühle Fine Art Baryta has a Glossy finish and cannot be changed.
- Can I customise my print: white boarder, different paper, matte/glossy finish, custom dimensions or other frames types?
For any customisation request please fill the form above "Ask a question or special request" and we will get back to you within 24 hours.
- Where Are The Prints Made?
Prints are made in Germany
- Can I request digital file of the image?
If you would like to have your print fulfilled by a specific printing lab we would be happy to assist you with that.
- I would like to licence one of your photos, how to proceed?
For any licensing request please fill the form above "Ask a question or special request" and we will get back to you within 12 to 24 hours.
- Can I request the print to be made in a specific printing lab with my own frame/product selection?
If you would like to have your print fulfilled by a specific printing lab, we will be happy to assist you with that.
- My order arrived damaged, what should I do?
Please take a photo of the damaged order and send it to contact@karimkanoun.com
Our return policy is described in the Shipping and return policy section above.